Frequently Asked Questions

Every person is seen for an initial one-hour long evaluation. Your initial visit gives your therapist the information they need to assess your problem, determine a prognosis, and create an individualized treatment plan. Your therapist will discuss this plan with you at your initial evaluation. Most attend therapy sessions once week, depending on your condition.

Your physical therapist will evaluate you for potential causes of dizziness and imbalance by having you perform certain body movements, balance tests, head positions, and eye movements. Depending on your specific issue, your therapist will give you individualized exercises to perform both with supervision in the clinic and at home on your own. These exercises will likely increase your dizziness and imbalance a small amount; however, this increase in symptoms is critical for recovery and healing from your condition.

Most people only go to therapy 1-2 times each week. Balance, vestibular, and strengthening exercises need to be done almost daily to get the improvement you need. And yes, physical therapists can tell if someone is doing their home exercises or not.

Yes! While we are specialists in vestibular physical therapy, our therapists treat a wide-range of orthopedic and neurologic conditions as well. Please see our Commonly Served Conditions page for more information.

Physical therapy takes patience and perseverance. Different injuries require certain amounts of time to repair and heal. Physical therapy is not a quick fix and if you want lasting results, you need to see the program through to the end.

We are located at 495 Uinta Way, Suite 100, in Denver, Colorado 80230. We are in the neighborhood of Lowry, southeast of downtown. See Contact us for a map and directions.  

Free parking is available in any of the office parking at the rear of the building. The main entrance to the building is also located in the rear of the building. There is wheelchair access from this entrance.

Most patients are able to safely drive home after their visit. However, if you are very dizzy or off-balance prior to your appointment, you will likely require a ride home.

Colorado allows you to see a physical therapist without a physician’s referral, however some insurance plans may require you to have a physician’s referral. Please check with your insurance plan.

We provide a specialized therapy that requires 1:1 care. In order to provide that quality of care we are unable to be in-network with many insurance plans. We accept some private insurance and strive to be in network whenever possible. Please call your insurance to verify that we are in-network with your specific plan. We accept Medicare and most Kaiser plans.

We are out of network with UHC/Optum/UMR, BCBS, Aetna, Cigna, Medicaid, and Rocky Mountain Health Plans.

We offer self pay options for out of network plans. 1 hour sessions are $156 and 45 min follow up appts are $117.

Please check with your insurance to find out if you are eligible for out of network benefits. If so, we can provide you with a superbill that you can submit to your insurance for out of network benefits reimbursement. We cannot bill out of network insurance directly. Please let us know if you would like a superbill, we create them approximately on a monthly basis.

It depends your specific insurance plan. Often, there is a deductible that must be met first before insurance makes a payment for your visits. Deductibles vary greatly across plans. After the deductible is met, patients may be responsible for paying a certain dollar amount for each visit (co-pay) or percentage of the total cost of each visit (co-insurance), until the out-of-pocket amount is met. The out-of-pocket amounts vary. Please check your insurance for details. Additional fees may apply for completion of legal or disability forms.

Our therapists have been providing virtual or Telehealth visits since 2017. We use a private and secure video-conferencing platform and provide you with a simple link to click to easily start your session. You will need a computer, tablet, or phone with a webcam.